Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

CVE-2025-58163

Gravedad CVSS v4.0:
ALTA
Tipo:
CWE-502 Deserialización de datos no confiables
Fecha de publicación:
03/09/2025
Última modificación:
08/09/2025

Descripción

*** Pendiente de traducción *** FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.185 and earlier contain a deserialization of untrusted data vulnerability that allows authenticated attackers with knowledge of the application's APP_KEY to achieve remote code execution. The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186.

Productos y versiones vulnerables

CPE Desde Hasta
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* 1.8.186 (excluyendo)